There are actually several possible solution schemes if you forgot Bank Islam account number. There is also some possibilities related to the number itself.
It is possible that you lose the account number, while the second possibility is forgetting your User ID. The last one is applicable for online account. How do you deal with those two different situations?
Forgot Bank Islam Account Number
You can still find out your bank account number quickly through the 2 ways below.
ATM Bank Islam
- Go to the nearest Bank Islam ATM
- Enter your ATM card and PIN
- Select Statement
- Select Mini Statement > Print
- You will get Islamic bank account number information
Bank Islam IB
- Open https://www.bankislam.biz
- Enter your User ID/Username and Password
- Select My Account > Account Summary
- Account Summary: Enable you to check and view the summary of all types of accounts at Bank Islam Malaysia Berhad. The account summary will display your account type, account number and current account balance.
Don’t have internet banking Bank Islam? How to register bank Islam online
Customer Service
The fastest response is through the bank’s Contact Center. Call them at 03 26 900 900. This call center operates 24/7 so you will get the assistance anytime of the day
Losing the Book
First of all, it means that you forgot your account number, which usually happens when you lose the book. For this matter, you need to visit the nearest branch to report for the lost book and to find your number.
It is crucial that you contact the customer service and explain your situation. The bank already has your data, but they may ask you for confidential information. Simply provide them with the information and you can get a new book.
Will you be able to arrange everything online or on the phone? You may call them to get assistance, but to get a new book, you will have to go to the nearest local branch. There is no other way.
Forgot Password Bank Islam Online
If this is the situation happening to you, it is possible that you forget both the user ID and the password. The first thing that you can do is to contact them via email and then they will assist you.
However, email assistance may not be effective for those who want to get fast response. During weekends or day off, the email assistance will likely inactive.
But if you want to give it a try, go to contactcenter@bankislam.com.my
You can reset the user name and password by visiting the official website and choose the section ‘Forgot Password’. But before you continue with the procedure, it is imperative that you have these things complete:
- Credit card or Debit card number
- Credit card or Debit card PIN
- Mobile phone number that has been registered to the bank
- Be ready when you have to provide the details of your credit card or debit card information
There are some sources that you can reset the password and username through the hotline call center. The operator may ask your personal and confidential data and then they can help you.
But not everyone is happy with this way because they consider it to be quite risky. Providing your info over the phone? Doesn’t sound safe at all.
For this reason, many people prefer the online system for those with busy schedules. But if you do have enough time, it would be better if you come to the nearest branch and manage it.
You will have to make time for this process, naturally, but being able to have a face to face interaction is definitely helpful and effective. Not to mention that you can minimize errors and mistakes along the way.
So, no need to get confused when you forgot the number. You have plenty of options and solutions.
