Phone number is inevitably paramount in terms of banking. This is because, with a phone number, you can get the information of your account, ranging from getting your SMS OTP, any incoming fund, to even paying bills. You simply can’t pay your bills using your account if the phone number you use to send the prompt isn’t registered to the system. Hence, as soon as possible, you need to update this personal information anytime you change your phone number.
But still, even though you have been a customer of a certain bank for a long time, probably you don’t have any idea how to change your phone number in the system. Typically, you may visit the nearest branch to get the representative changes it for you; but there are many ways left unrevealed still.
To help you with that, you may also benefit from ATM machine, calling the customer service, or simply downloading a form and sending it via mail. Lucky you, these methods will also apply for OCBC Bank. Hence, you can have these methods as the answer for how to change OCBC phone number.
How to Change OCBC Phone Number via Branch
Direct visit can be a reliable method of any banking problems. While that ensures you the reliability, you cannot do that anytime since you’re restricted to working days and hours. Plus, you may need to queue in order to get the officer’s service.
To change your phone number, make sure to bring along your card and IC card especially if you don’t have any passbook. You will be guided to change your phone number, and that may involve filling in a form. Make sure to follow it properly.
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How to Change OCBC Phone Number via Customer Service
For changing your phone number, you may also call the customer service at 1800-363-3333 from your phone. Follow the instruction and you should be rest-assured about it. Keep in mind that you may get charged for calling the hotline.
How to Change OCBC Phone Number via Mobile Banking
Be it from mobile, the procedure of how to change OCBC phone number is as follows:
- Tap on the left menu bar and select Settings.
- Tap on Update phone number/email.
- Fill in the fields that you would like to update and tap on Next.
- Review change in personal details before tapping on Submit.
- Update your phone number is done
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How to Change OCBC Phone Number via Online Banking
Be it from desktop, the procedure of how to change OCBC phone number is as follows:
- Login to your account using valid username and password.
- Proceed to click on Settings; then navigate your way to Update phone number/email or Change personal details.
- Following that step, edit your personal details.
- If you’re using mobile app, you can submit the request afterwards.
- Or, simply review your request before submitting it.
- Authorize the change.
- And you’re done.
How to Change OCBC Phone Number via ATM
Changing your phone number can also be done through ATM machine. To do this, after inserting your card and PIN code, navigate to a menu which indicates changing your phone number. Typically, you will need to enter your old phone number, followed by entering the current phone number. Don’t worry, the on-screen guide will lead you and make it sure to record your new phone number.
So those are four methods of how to change OCBC phone number that you can use. Aside from doing any of those four, you may consider to download the Change of Address/Contact Number Details form from the official website of OCBC. That way, you need to mail the form first before your request gets approved and processed.